Connors Promise to Honor our Customers!
Same Day Service is always our promise – if you need us there today our whole crew will work until all of our customers are taken care of!
Technicians at Connors are the most professional around – everyone we send to your home is wearing a uniform with their name clearly on the front. Our technicians are licensed and bonded and have access to the most up to date diagnostic tools and equipment – our goal is to always get it right the first time!
Upfront Pricing is the only way to go – we Promise! – You will know our exact charges including sales tax and permits before any work is started in your home! Plus, we will give you options to consider whether repair or replacement is in your best interest on every call!
We promise to respect your time – while we can only guarantee a time if we come the first call of the day, we can a give you our most educated estimate based on the calls scheduled before you and we will keep you informed if there are any unexpected delays!
When you call Connors a real LIVE person will answer the phone 24/7 – our office is staffed from 7:30 to 5:00 Monday through Friday and after hours if you need us all you have to do is call – our answering service will put you through with our service technician on call!
We promise to leave our work area cleaner than we found it – we always wear shoe covers and use floor protection to ensure the area where we are working is as protected as possible from dust and debris caused by the repair or installation.
We promise to be loyal to our Service Partner Plan Members – as a service partner with Connors you never pay a service charge – you jump to the front of our list when you call – you enjoy a 15% discount on our regular service work plus you never pay for overtime!! We value your continued business and the ability to schedule your yearly maintenance before the weather related rush! Your systems stay in tip top shape and we are able to keep those highly trained technicians busy all year round.
We promise to be a great community partner – in an effort to give back to the communities where we live and work – not just with money but with time – we have committed to participate in the area youth programs, non-profits, service clubs and the area churches. We know that community is what makes things more enjoyable for all of us!
Finally, I promise you will be satisfied with the work that we do or we will be back to make it right! – I do my best to personally call every home that we work in to make sure you were completely satisfied with our workmanship, products and services! You don’t have to call me with questions – I will call you first! If something comes up later, we are always just a phone call away.