About Connors Plumbing, Heating and Air
About Us
Our service is all about you, your home and your family – the About Us section of our website is for you to get to know more about our company and the fine people that make it special
We’re a family-owned and operated business. We always have been. Our company was started by local Waseca citizens and is owned and operated by local Waseca residents. We’ve been serving the Waseca, Owatonna and Mankato, MN area since 1949. We focus on your satisfaction from a technical and customer service perspective. We listen to your questions, communicate options and keep you informed every step of the way.
Our Story
Founded in 1949 by Robert Connors, Connors Plumbing, Heating & Air has been a trusted name in the Waseca community for over 75 years. In 1991, Robert’s daughter Peggy joined the company and continues to lead as President, upholding the family legacy of quality service and customer care.
We are a full-service contractor specializing in residential and light commercial plumbing, heating, and air conditioning services, including system design, installation, repair, and consultation. In 1956, we became a Lennox dealer and have since expanded to proudly offer Daikin HVAC equipment as well.
Our team of skilled technician’s services all makes and models of HVAC systems and plumbing equipment, ensuring reliable, professional service every step of the way.
Our Guarantee
We stand behind our workmanship and products with our iron-clad plumbing, heating and air guarantee!
When you call a professional plumber or heating and air conditioning company you expect and deserve repairs and installations that last. We use superior products and equipment and continually train our technicians to stay current on new technologies and techniques.
Full one year guarantee on our technicians’ workmanship
If we don’t fix it right the first time, we will re-do it at no charge to you and at a time that is convenient for you. If you’re not satisfied with any aspect of our work, we want you to call and tell us about it. We will listen to your concerns and ensure everything is completed to your liking. All work is guaranteed for one year.
Contact Us Today!
Our Services
Our Promise
- Same Day Service is always our promise: If you need us there today our whole crew will work until all of our customers are taken care of!
- You can contact us 24/7: Our office is staffed from 7am – 5pm, Monday – Friday and after hours or on holidays if you need us all you have to do is call – our answering service can schedule you with the next available appointment.
- Technicians at Connors are the most professional around: Everyone we send to your home is wearing a uniform with their name clearly on the front. Our technicians are licensed and bonded and have access to the most up to date diagnostic tools and equipment – our goal is to always get it right the first time!
- Upfront Pricing is the only way to go – we Promise!: You will know our exact charges including sales tax and permits before any work is started in your home! Plus, we will give you options to consider whether repair or replacement is in your best interest on every call!
- We promise to respect your time: While we can only guarantee a time if we come the first call of the day, we can a give you our most educated estimate based on the calls scheduled before you and we will keep you informed if there are any unexpected delays!
- We promise to leave our work area cleaner than we found it: We always wear shoe covers and use floor protection to ensure the area where we are working is as protected as possible from dust and debris caused by the repair or installation.
- We promise to be loyal to our Service Partner Plan Members: As a service partner with Connors you never pay a service charge – you jump to the front of our list when you call – you enjoy a 15% discount on our regular service work plus you never pay for overtime!! We value your continued business and the ability to schedule your yearly maintenance before the weather related rush! Your systems stay in tip top shape and we are able to keep those highly trained technicians busy all year round.
- We promise to be a great community partner: In an effort to give back to the communities where we live and work – not just with money but with time – we have committed to participate in the area youth programs, non-profits, service clubs and the area churches. We know that community is what makes things more enjoyable for all of us!
- Finally, We promise you will be satisfied with the work that we do or we will be back to make it right!: We do our best to personally call every home that we work in to make sure you were completely satisfied with our workmanship, products and services! You don’t have to call me with questions – I will call you first! If something comes up later, we are always just a phone call away.