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Had Connors come to look at my boiler, Jake ,came was very great to work with. Went threw everything with me. When I called I didn't expect next day service in January when it's so cold. But came within 24 hours of me calling, worked with me with my work schedule. I was referred by a co -worker sure glad he sent me to Connors, I now have a service plan also. I'm glad I have someone I can trust to do my repairs. And office gal was fantastic to deal with. I'm sorry I just don't remember her name.. thanks for the great service, very much appreciated.